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Privacy Policy

Privacy Policy

The privacy of our visitors is of extreme importance to us.

This privacy policy document outlines the types of personal information is received and collected by and how it is used. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at


What data do we collect?

  • Fireminds may use your personal information to: 
    • Administer this web application
    • Personalize the web application for you
    • Enable your access to and use of the web applications services
    • Send you notification emails
    • Advertise products and services
  • Personal information is defined as information that is about, or can be linked to, an identifiable individual. It includes any information that can be linked to an individual or used to directly or indirectly identify an individual.
  • Some examples of personal information include:
    • Name
    • Home or e-mail address
    • Identification number
    • Physical characteristics
    • Consumer purchase history


How do we collect your data?

  • Log Files
    • Like many other Web sites, makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information, are not linked to any information that is personally identifiable.
  • Cookies
    • A cookie is a small file which asks permission to be placed on your computer. Once you agree, the file is added and the cookie helps analyze web traffic and allows web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.


How will we use your data?

  • We use cookies to store information about visitors’ preferences on our site, record user-specific information on which pages the user accesses or visits, customize Web page content based on visitors’ browser type or other information that the visitor sends via their browser.
  • We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.


How do we store your data?

  • We utilize cloud service providers (CSPs) as part of our processing environment. Unless we specifically state otherwise, we are, in respect of these CSPs, the data controller.
  • We operate a data retention and disposal policy in respect of all data, whether paper-based or digital.
  • We are committed to ensuring that your information is stored securely. In order to prevent unauthorized access or disclosure we have put in place applicable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Fireminds will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.



  • As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, then enables us to present you with retargeting advertising on other sites based on your previous interaction with The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can send an email to to opt out of and our partners’ targeted advertising.


What are your data protection rights?

  • As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please email To process your request, we will ask you to provide two valid forms of identification for verification purposes.
  • Your rights are as follows:
  1. The right to be informed
    • As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy notice and any related communications we may send you.
  2. The right of access
    • You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information:
      • The purposes of the processing.
      • The categories of personal data concerned.
      • The recipients to whom the personal data has been or is planned to be disclosed.
      • The retention period or envisioned retention period for that personal data.
      • When personal data has been collected from a third party, the source of the personal data.
    • If there are exceptional circumstances that prevent us from being able to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or incur unreasonable expense (for which you may have to compensate us), we will inform you.
  3. The right to rectification
    • When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
  4. The right to erasure (the “right to be forgotten”)
    • Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete your personal data. We will take all reasonable steps to ensure erasure.
  5. The right to restrict processing
    • You may ask us to stop processing your personal data either in entirety or for a specific purpose. We will still hold the data in accordance with our retention policies, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:
      • The accuracy of the personal data is contested.
      • Processing of the personal data is unlawful.
      • We no longer need the personal data for processing, but the personal data is required for part of a legal process.
      • The right to object has been exercised and processing is restricted pending a decision on the status of the processing.
  6. The right to data portability
    • You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfilment of a contractual obligation.
  7. The right to object
    • You have the right to object to our processing of your data where: processing is based on legitimate interest; processing is for the purpose of direct marketing; processing is for the purposes of scientific or historic research; or processing involves automated decision-making and profiling.
  8. Privacy policies of other websites
    • Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
  9. Changes to our privacy policy
    • We reserve the right to update this policy at any time.
    • Notice of any changes to our privacy policy will be included in this privacy statement and any related communications.


How to contact us

  • If you have any questions about this privacy policy or Fireminds’ treatment of your personal information, please write, by email, to:
  • Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.


How to contact the appropriate authorities