Data Centre

Bermuda Based Data Centre

Fireminds has launched Bermuda’s newest and one of the most sophisticated data centres. The new data centre, will allow for continued growth in delivering Cloud solutions, managed hosting, and colocation. The data center, which is located in the Waterfront Properties on Pitts Bay Road, will act as the core of Fireminds cloud solutions.

Microsoft Gold Partner

As an Azure Cloud and Office 365 partner of Microsoft, Fireminds has offered customers cloud solutions via the Microsoft Azure Cloud platform for four years and its staff of 40+ technology consultants have Gold level certifications in Azure Cloud. As their client base has continued to grow in the insurance and finance industries, there has been an increase in demand for on island hosting solutions.

On-island Azure Node

The Fireminds Bermuda based data center hosts a number of services locally, with seamless integration to Microsoft’s 24 global data centers, allowing customers to run critical applications and services in Bermuda, but scale via the Azure Cloud fabric globally. Critical data can also be confined to on-island servers to ensure data residency requirements are satisfied.

The cloud infrastructure implemented acts as a local Azure node and gateway to other Azure services globally, offering services such as:

  • Virtual Desktops (DAAS)
  • Infrastructure as a Service (IAAS)
  • Disaster Recovery as a Service (DRaaS)
  • Private Cloud
  • Hybrid Cloud
  • Online backup solutions utilizing Asigra and Storage Guardian
  • Online backup replication off-island to Fireminds servers in Toronto, Canada.

The primary Fireminds Cloud is built on Azure technology stack, but customers can also utilize other hypervisor technologies such as Vmware, XenServer and custom solutions can be built upon request.

Compute loads can be fixed price or variable for systems such as seasonal data modeling. All workloads are automatically fed into the Fireminds billing system for real-time monitoring of compute costs.

Voice over IP Cloud Phone Services

In addition, the Fireminds data center hosts its on-island Cloud PBX which features a high availability Voice over IP PBX cluster allowing customers to replace their phone systems with a modern set of features.

Colocation

Customers looking for more traditional Colo solutions can rent racks in the Fireminds data center which are individually secured and have from 3KW to 10KW of power available for server and storage farms. Fireminds offers fully managed rack solutions with individually metered redundant power, 24 x 7 monitoring and support and on-site storage for spares. Colo customers also have access to all shared services including Azure cloud, online backup, redundant telecoms and iSCSI storage area networks.

10GB Cisco Core Network

The data center, has access connectivity to all major telecom providers allowing for local loop diversity and access to all off-island undersea cable systems. Fireminds has implemented a carrier grade Cisco core network with high-end Cisco firewall clusters with the full suite of Security as a Service offerings from Cisco to assist with securing client networks using IPS, IDS and real-time security threat monitoring. In addition, tenants on the WaterFront Properties campus can utilize their existing dark fiber assets to cross connect with the Fireminds data center for up to 10GB connection speeds.

The network core is a managed service allowing the Cisco certified team at Fireminds to leverage the best of all on-island carriers to offer robust software defined networks (SDN) in the data center, for maximum up-time and failover capabilities. The network core also has MPLS connectivity to client data centers on and off island and Express Route connectivity to other Azure data centers.

The Fireminds data center also has rooftop access for wireless connectivity within the City of Hamilton.

Tier 3 Design

The Fireminds data center located at Ideation House in Hamilton, Bermuda is a Tier 3 designed facility with the following features:

  • Dual power feeds from the power company
  • On-site generators
  • Dual UPS
  • Dual HVAC
  • Dual Chiller Plant
  • 24 x 7 guard security
  • 24 x 7 Help Desk
  • Fire suppression systems
  • 24 x 7 environment monitoring
  • Bio-metric security
  • Locked cabinets
  • Fault redundant 60TB SAN on-site
  • 16+ node Azure Cluster

The Fireminds data centre is the hub of all telecommunications in Ideation House and features 20 racks available for colocation. The Fireminds data center is a lights out facility remotely managed by the Fireminds 24 x 7 global network operations team. The Fireminds NOC is located at Fireminds HQ at Innovation House in the City of Hamilton, Bermuda. The Fireminds HQ & NOC is also on UPS and generator backup and has redundant telecom connections.